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Leading and Managing Change



We know that there have been substantial changes to schooling over the past decade.  We are moving from an industrial one size fits all approach to education to a neurolinguistic sociocultural individualised approach.  In New Zealand in particular there is a constant call to address the underachievement of our most vulnerable learners.  We cannot keep doing what we have done and expect different results.  We must change.  Osborne (2014) backs this up when he said that education “require schools to make significant changes to behaviours and norms that have endured for decades if not centuries” (p.3).  But not everyone manages change well.  With the increase in need for change, how can we lead and manage change effectively without teachers crumbling around us? 

As leaders there are many ways in which we can ensure that change is led and managed well.  Osborne (2014) talks about adaptive and technical challenges.  Technical challenges are challenges that build on from what is already happening, but tweak practice in some way.  Adaptive challenges are asking teachers to think and act completely differently from how they have in the past.  Acknowledging the different types of challenge and providing individualised support for teachers is one of the ways we can ensure that we support change at our schools.  We also need to personalise the support we are giving teachers, just like we would with the learners in our class.  One teacher may see a change as technical while another may see the same change as adaptive.  The levels of support that each teacher requires will be different.

If we think back to how most of the teachers in New Zealand’s current workforce were trained then we know that this was more of an industrial model approach.  As leaders we should be asking teachers to think about what we now know about how the brain works and how students learn and exploring how this is reflected, or not reflected, in how we are currently teaching.  This can provoke teachers to think about adaptive challenge and change. 

But with adaptive challenge and change comes a sense of unease.  We are asking teachers to get in The Learning Pit (Nottingham).  As leaders we need to understand and acknowledge what it takes to learn something new.  How it feels to try something that we may be unsure about and find out why something works or does not work.  We need to support and encourage teachers to be in the pit, empathize with them about their challenges and feelings, challenge and motivate them to push through as well as provide a listening ear.  

One of the key ways to support teachers who are in the learning pit is when you have strong relationships.  Creating whanau like relationships with staff can support teachers to reach their full potential, just like when whanau like relationships are formed with students (Bishop, 2017).  Genuinely caring for staff, helping them to pursue their interests, encouraging them to have a work life balance and providing social and emotional support is one of the ways that we can develop these whanau like relationships.  Encouraging a culture of collegiality where teachers are encouraged to observe each other, give each other feedback and feedforward and have academic conversations builds teachers capabilities and supports and extends relationships with staff (Barth, 2006).  

Knowing the difference between leadership and management is also key to supporting change in a school setting.  Jeremy Kedian describes management as the cogs that keep the place running and leadership as keeping the place running somewhere.  Working with your leadership team in understanding the differences between leadership and management can enable your leadership team to ensure that they balance their time around management and leadership tasks.  It is also about maximising your leadership time, ensuring that you are taking the time to lead and not getting bogged down by management or administration tasks which can happen so easily in leadership. 

We know that when people are emotionally and socially invested in change, the change is more likely to be embedded.  When leadership teams and teachers collaborate around change from the beginning this helps teachers to become emotionally invested in, and committed to ensuring change is successful (Osborne, 2014).  This also helps to show leaders as learners, in the learning pit alongside staff so that there is the sense that ‘we are all in this together’ not that this is something else being done to them.  Leaders involved in professional development and working alongside teachers with their own inquiries is hugely important to the success of school wide change.

In order to address the underachievement and create truly innovative change to our schools, leaders must be aware of how to lead and manage change.  We have to provide personalised support for teachers and acknowledge technical and adaptive challenges.  Leaders must acknowledge the learning pit and support teachers through this.  We also need to have increasingly strong relationships with staff and maximise our leadership time by knowing the differences between leadership and management.   By including teachers at the beginning of the change process we are also able to better ensure that change is embedded and successful.  I have done my research around managing change, I am sharing this with our leadership team shortly and I am excited to be taking part in some major change at our school.  I feel prepared, I feel ready but most of all I feel excited about all of the possibilities ahead of me!




Reference List

Barth, R. (2006). Improving relationships within the schoolhouse.  ASCD, Vol 63 P8-13.

Bishop, R. (2017). Relationships are Fundamental to Learning. Principal Connections, Vol 20, issue 3.

Kedian, J. (2018). Professional Conversations.  

Nottingham, J.  The Learning Challenge.  Retrieved from https://www.jamesnottingham.co.uk/learning-pit/

Osborne, M.  (2014).  Leading meaningful change in schools.  Set, 2.


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